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1
What shall I bring to the test? What are the prohibited items?

Please bring only the following:

• your valid passport which was used at the point of registration with you on the test day, as you WILL NOT BE ALLOWED to take the test if you do not bring your passport. Please inform us of any changes to your identity document before the test date. If you do not do this you will not be allowed to take the test and you will not be eligible for a refund or transfer.
• one pencil and one eraser are allowed to be brought into the test room. Pencils with multi-functions, hanging items are not allowed.

Please do not bring your mobile phone or any other electronic equipment or other personal belongings into the test room. Other personal stationery or items (wallet, hat, correction fluid, highlighters etc) are not permitted in the test venue. Personal belongings must be left in the designated area which will be locked once the test begins. Please try not to bring valuables to the test venue as British Council cannot be responsible for these.

2
What should I do if I forget to bring the Passport?
You will not be allowed to take the test if you do not bring your passport and you will not be eligible for a refund or transfer.
3
When do I have to arrive?

Written test: you are advised to arrive at the test venue by 08:30 am.
Speaking test: you are advised to arrive at the test venue 30 minutes before your scheduled interview time.

4
What if I arrive late?

Written test:
you should arrive at the test venue before 8:30 am for your ID check. If you arrive late:
- you will not be admitted to the test room
- you will not be allowed to take any of the test components
- you will not be eligible for a refund or transfer

Speaking test:
candidates are not checked prior to the scheduled interview time into the speaking test waiting room may not be admitted to the speaking test and will not be eligible for transfer, cancellation, or refund of any kind. Such candidates’ written test results will be voided as well.

5
What happens if a candidate is absent on the test day without giving prior notice?
The candidate will lose their full test fee, and will not be able to postpone the test. However, if medical evidence is provided within 5 days of the test date, the Exams Centre may adjust the decision based on the evidence. Only original medical certificates will be accepted and must state inability to appear for the test onthe scheduled test date.
6
What should I do if I write the Listening answers on the Reading side of the answer sheet? What should I do if I write the answer to Writing Task 1 on the Task 2 answer sheet?
Please inform the invigilator in your test room immediately.
7
What should I do if I miss the test or can't complete the test due to circumstances outside my control?
You should contact the IELTS invigilator or supervisor immediately at your designated test venue..
8
Can I quit during the written test?
You may not quit the test. Otherwise you will be prohibited from taking any remaining part(s) of the test, and results of any completed part(s) of the test may be voided.
9
If I miss the Listening/Reading/Writing session, can I take the Speaking Test?
You cannot take the Speaking Test.
10
Can I change the time of my speaking test?
All candidates should follow the speaking test schedule prepared by Examinations Services of the British. We regret that no change can be made to the arrangements for the test days at the request of the candidates.
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The United Kingdom's international organisation for English learning and examinations in Taiwan.
A registered company: 24942311 (Taiwan).