|  Member Centre   |  中文版
Examinations Services Call: 886 (0)2 8722 1039      Contact Us
opening hour: Mon-Fri 10:00-12:30 and 13:30-18:00
 HOME    Exam Registration    Transfer and Cancellation

Once the registration is completed, you will be charged the full fee and will not be able to cancel or to change your test date within 5 weeks of the test date for any reason apart from medical ones. British Council Exams Centre reserves the right to change the test date or refund at its discretion, or to cancel or postpone the test date due to natural disaster, war or other reasons beyond our control.

 

Transfer 5 weeks prior to the test date

You will need to fill out the IELTS Request Form to Examinations Services of the British Council before we can agree to change your test to the next available test date. British Council Exams Centre reserves the right to change the test date and test venue at its discretion.

Note: Candidates are only allowed to transfer to a different test date or test venue once. Under no circumstances can a candidate request another transfer or refund.

Transfer within 5 weeks of the test dateBACK TO TOP

You must provide original supporting medical evidence and the completed IELTS Request Form to Examinations Services of the British Council before we can agree to change your test to the next available test date. British Council Exams Centre reserves the right to change the test date and test venue at its discretion.

Note: Candidates are only allowed to transfer to a different test date once. Under no circumstances can a candidate request another transfer or refund.

Transfer Test Venue within 5 weeks of the test dateBACK TO TOP

You are allowed to amend your test venue of the same test date within 5 weeks of the test date. However, if the test venue you request is full, your request will be declined.

Cancellation 5 weeks prior to the test date(5 weeks (35 days)prior to the test date, excluding the test date)BACK TO TOP

You will need to fill out the IELTS Refund Request Form and return your original receipt to Examinations Services of the British Council before we can agree to refund your test fee. A 20% administrative fee will be deducted from any refund. British Council Exams Centre reserves the right to change the test date and test venue at its discretion.

Cancellation within 5 weeks of the test dateBACK TO TOP

If you cancel your test within five weeks of the test date for any reason apart from medical ones, you will not be eligible to receive a refund. You must provide supporting medical evidence to Examinations Services of the British Council within five working days of the test date. Only evidence of serious illness will be considered. Only original medical certificates will be accepted and must state inability to appear for the test on the scheduled test date. Meanwhile, you will need to fill out the IELTS Refund Request Form and return your original receipt before we can agree to refund your test fee. A 20% administrative fee will be deducted from any refund. British Council reserves the right to make the final decision regarding your request. No refund is permitted if the registration has been transferred or changed.

© British Council (Taiwan) Limited
The United Kingdom's international organisation for English learning and examinations in Taiwan.
A registered company: 24942311 (Taiwan).